Capacity Building

Support coordination plays a crucial role in assisting participants in the National Disability Insurance Scheme (NDIS) to navigate their plans effectively and achieve their goals. 

Here's how it helps:

1. Connecting to NDIS and other supports: Support coordinators help participants in understanding the NDIS and connecting them to various supports available within the scheme as well as other community-based supports.

2. Organise supports and services: They work closely with participants to identify their needs, preferences, and goals, and then assist in finding and arranging supports and services that align with these factors while staying within the budget outlined in their plan.

3. Monitoring plan budgets and support effectiveness: Support coordinators keep track of the participant's plan budget and the effectiveness of the supports and services being utilised. They ensure that the participant's budget is being utilised optimally and make adjustments if necessary.

4. Building capacity and capability: Support coordinators empower participants by providing them with the knowledge and skills to understand their plan, navigate the NDIS system, and make informed decisions about their supports. They aim to enhance the participant's ability to self-manage their plan and exercise choice and control over their supports.

The assistance provided by support coordinators is tailored to the individual participant's goals, needs, and circumstances, as well as what is funded in their NDIS plan. There are three levels of support coordination that can be included in a participant's plan, which vary based on the participant's level of need and complexity of their circumstances. 

These levels are typically described as:

1. Level 1 - Support Connection: This level provides assistance to help participants understand and implement their plan. It's often suitable for participants with less complex needs who require minimal ongoing support coordination.

2. Level 2 - Coordination of Supports: This level involves more active support coordination to help participants with moderate needs. It includes assistance in identifying, arranging, and coordinating supports and services, as well as monitoring their effectiveness.

3. Level 3 - Specialist Support Coordination: This level is designed for participants with more complex needs or situations requiring specialist expertise. It involves intensive support coordination, including crisis management, coordination with multiple service providers, and building capacity to manage supports independently over time.

These levels of support coordination ensure that participants receive the level of assistance that best matches their individual circumstances and helps them achieve their goals within the NDIS framework, managing and coordinating your supports efficiently.

We assist NDIS participants in navigating and accessing appropriate services and supports. We work closely with our participants to understand their individual needs and then help them to develop and implement their NDIS plans. Support Coordinators play a crucial role in connecting participants with service providers, coordinating services, and ensuring that the supports received align with the participant's goals. Our aim is to empower our participants, build their capacity and maximise their independence and quality of life within the NDIS framework.

Support coordination is aimed at helping you maximise the effectiveness of your supports within your plan. 

As a capacity-building service, it assists you in:

• Understanding and utilising your NDIS plan to pursue your goals.

• Connecting you with NDIS providers, community resources, mainstream services, and other government support systems.

• Developing your confidence and skills in managing and coordinating your supports efficiently.

Psychosocial Recovery Coaching refers to a supportive approach where coaches assist individuals in their journey towards psychosocial recovery. We provide guidance, encouragement, and practical strategies to individuals who may be experiencing mental health challenges or psychosocial difficulties. Through a collaborative and strengths-based approach, we help our participants identify their goals, develop coping skills, enhance self-care practices, and foster resilience. Psychosocial Recovery Coaching aims to empower individuals to take an active role in their recovery process and improve their overall well-being and quality of life.

A recovery coach provides the following services:

• Engages with you and your support network to build rapport and gain insight into your individual needs. 

• Educates you about available services and supports, and how they can benefit you. 

• Guides you in understanding evidence-based supports tailored to your recovery journey.

• Empowers you to comprehend your rights and develop self-advocacy skills.
• Assists you in accessing mental health services and other healthcare resources.

• Aids you in navigating and optimising your NDIS plan.

• Supports you in pursuing a fulfilling and purposeful life based on your personal preferences and choices.